Retailer Awards 2024
Excellence in customer experience

The Retailer Awards is the ultimate accolade that recognises retailers at the forefront of excellence in customer experience (cx).

If you have created a customer experience of the highest standard, make sure it’s noticed.

Nominations open
2 Oct 2023

Nominations close
29 Nov 2023

Finalists announced
11 Jan 2024

Winners announced
29 Feb 2024

Judges

A huge thanks to our wonderful judges.

eloise-z

Eloise Zoppos

Research and Engagement Director, ACRS, Monash Business School
tully-w

Tully Walter

Strategic Futures Director, SOON Future Studies
Peta Granger

Peta Granger

Retail Advisor and Strategist
Peta is a purpose-led business leader specialising in retail strategy, brand innovation, employee engagement and creating award-winning customer experiences.  As Director of Lush ANZ, she turned the loss-making business into a leading ethical retailer and has spent the last 25 years growing retail businesses across more than +35 countries.  Today she is a company director and business strategist, supporting organisations with the strategy, culture and governance to drive long-term growth and sustainability.  She advises retail, hospitality, tourism and NFP organisations bringing a wealth of expertise to diverse cultures, expansion and turnaround.
 
rob-g

Rob Godwin

Managing Director, Future Ecom
simon-b

Simon Burrett

Retail Advocate, Strategist and Advisor, Retail Roustabout
Details about team member
peter-k

Peter Kennedy

National Manager – Diversified Industries, Business Banking, Commonwealth Bank
Heather McIlvaine

Heather McIlvaine

Managing Editor - Premium, Inside Retail
Tamera Francis

Tamera Francis

Features & Premium Editor
Sponsors

THANKS FOR YOUR GENEROUS SUPPORT

COCKTAIL SPONSOR

About Retailer Awards

The Retailer Awards is marked as the pivotal event for the retail sector. Now in its ninth year, the awards highlight customer experience excellence across Australia and New Zealand and attract some of the best talent the retail industry has to offer.

The awards are managed and run by the superstar team behind Inside Retail and Octomedia, one of Australia’s leading B2B publishers.

Winners will be announced at a Gala Evening in Melbourne on Thursday, 29th February 2024.

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Retailer Awards 2023

CHECK OUT SOME AMAZING MOMENTS FROM OUR MOST RECENT EVENT

Contact

Nick Foster

Nick Foster
Head of Customer
E: events@insideretail.com.au