2018 Retailer Awards
Presented by Intermarketing Agency (an Advantage Smollan company)

Melbourne Pavilion, 1 March

The 2018 Retailer Awards, presented by Intermarketing Agency (an Advantage Smollan company) profiles outstanding retailers across Australia and New Zealand.

In its third year, the awards is a celebration of the finest achievements in the retail industry. This is your opportunity to compete with the best in the retail space and be recognised as a leader across Australia and New Zealand. Judged by an independent panel of industry experts and backed by Australia’s unbiased retail media partner, Inside Retail.

Finalists and winners will be recognised at the Gala Awards dinner on Thursday 1st March at Melbourne Pavilion, to coincide with Retail Week.

The Retailer Awards night for me was one of the highlights of the 3 day Inside Retail event. Ultimately it was a fun and high energy evening with great company, celebrating the terrific contribution that retailers Australia wide have made to the industry.

Damien Sheehan

Managing Director Oceania, DHL eCommerce
It was a pleasure and a privilege to judge the Retailer Awards which showcased Australian Retail at its best.

Jerry Macey

National Manager Retail Industry, Commonwealth Bank Australia
The Retailer Awards are wonderful for recognising innovation and companies' commitment to the consumer. To be a judge and be exposed to so many talented people is a privilege.

Launa Inman

Commonwealth Bank
We were thrilled to be nominated with such a strong group but to win the category was a very humbling and proud milestone. We count ourselves very fortunate to have not only an amazingly talented team but also the trust of our clients who backed us every step of the way.

Rotor Studios

Toyota Showroom 360

Retailer Awards

Customer Experience Innovation of the Year for Large Businesses

presented by


Customer Experience Innovation of the Year for Small or Medium Businesses

Instore Customer Service Experience of the Year

Online Customer Experience of the Year

Omni-channel Initiative of the Year

presented by


Customer Technology Initiative of the Year

Customer Excellence - Team of the Year

Corporate Social Responsibility Initiative of the Year

Innovative Store Design of the Year

presented by


Retail Supplier of the Year Award


Presented by

Intermarketing Agency-min

Innovation Partner




Support Partner


Support Partner

realise group-min

Research Partner

field agent-min

Research Partner

Meet The Judges


Retailer Awards Venue

Event Date: 1 March, 2018


135-157 Racecourse Rd, Kensington VIC 3031
Melbourne Pavilion

Phone number

+612 8224 8366