Retailer Awards 2025
Excellence in customer experience
2025 nominations are now open. It's free!

The Retailer Awards is the ultimate accolade that recognises retailers at the forefront of excellence in customer experience (cx).

If you have created a customer experience of the highest standard, make sure it’s noticed.

Nominations open
30 September 2024

 

Nominations closed
3 December 2024

Finalists announced
8 January 2025

Winners announced
20 February 2025

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Retailer Awards 2025

Our 10th anniversary.

The Retailer Awards is marked as the pivotal event for the retail sector. Celebrating its tenth year, the awards highlight customer experience excellence across Australia and New Zealand and attract some of the best talent the retail industry has to offer.

The awards are managed and run by the superstar team behind Inside Retail and Octomedia, one of Australia’s leading B2B publishers.

Winners will be announced at a Gala Evening in Melbourne on Thursday, 27th February 2025.

Meet your judges

Thanks for taking the time out of your busy schedules.

Andy Evans

Andy Evans
Humii

Nick Gray

Nick Gray
IGU Global

Lauren Kelly

Lauren Kelly
Interbrand

Jason Pallant

Jason Pallant
RMIT University

Carly Whitelaw

Carly Whitelaw
Carly Whitelaw Consulting

Aaron Spowart
Commonwealth Bank

Tess McCormack

Tess McCormack
Commonwealth Bank

Heather McIlvaine

Heather McIlvaine
Inside Retail

Tamera Francis

Tamera Francis
Inside Retail

Tong Van

Tong Van
Inside Retail

Humii Robot

Humii Robot

Retailer Awards 2024

Check out some amazing moments.

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