2018 Retailer Awards
Presented by Intermarketing Agency (an Advantage Smollan company)

Date: Mar 1, 2018
Venue: Melbourne Pavilion

The 2018 Retailer Awards, presented by Intermarketing Agency (an Advantage Smollan company) profiles outstanding retailers across Australia and New Zealand. The 2018 Retailer Awards, is brought to you by Inside Retail. Inside Retail is Australia’s leading publisher of retail news and information. Inside Retail’s events are designed to challenge traditional thinking, bring fresh perspectives into the retail space, and to widen connections in the retail industry.

This year's awards received its highest number of entries in its three years - a direct reflection of the continued innovation and commitment of the retail industry to delight customers. Winners were announced at the Gala Dinner on 1 March 2018 in Melbourne. At least 300 professionals came to celebrate the success of not just the winners, but of the retail industry.

"Prezzee was honoured to win three awards for customer experience and innovation at the 2018 Inside Retailer Awards. This has increased Prezzee's exposure in the digital Gift Card space and in return given us higher brand awareness and bought new clients and customers knocking on our door wanting to start the conversation of how we can work together."

Claire Morris and Matt Hoggett

Co-Founders, Prezzee
“The Retailer Awards is now cemented in my calendar as an opportunity to showcase innovation from the business and network with industry peers.”

Matthew Rowse

Digital Business Manager, Supercheap Auto
“Thanks for a fantastic evening at the Retail Awards, it was great to celebrate the success of Australian retail and share the evening with such diverse brands and amazing people across industry.”

Steve Kemp

Director, sfd.

Retailer Awards

Customer Experience Innovation of the Year for Large Businesses

Winner

Lush 1-min

presented by

CBA-min

Customer Experience Innovation of the Year for Small or Medium Businesses

Winner

Prezzee-min

presented by

SFD-min

Instore Customer Service Experience of the Year

Winner

Lush 1-min

presented by

JIVARO-min

Online Customer Experience of the Year

Winner

Prezzee-min

presented by

DHL-min

Omni-channel Initiative of the Year

Winners

Rebel-min (1)
Supercheap Auto-min

presented by

ZENDESK-min

Customer Technology Initiative of the Year

Winner

Prezzee-min

presented by

CATCH-min

Customer Excellence - Team of the Year

Winner

Applicances Online-min

presented by

ZENDESK-min

Corporate Social Responsibility Initiative of the Year

Winner

Patagonia-min

presented by

MOMENTS-min

Innovative Store Design of the Year

Winner

WA-min

presented by

INTERMARKETING-min

Retail Supplier of the Year Award

Winner

Sustainable Focus-min

presented by

OCTO-min

Partners

Presented by

Support Partner

Support Partner

Research Partner

Research Partner

Music Partner

Makeup Partner

Beverage Partner

Tea Partner

Meet The Judges

NEWS

Retailer Awards Venue

Event Date: 1 March, 2018

Location

135-157 Racecourse Rd, Kensington VIC 3031
Melbourne Pavilion

Phone number

+612 8224 8366